To settle down into the New Normal, businesses are focusing on enhancing business processes. Though, the real emphasis should be on the people who run the operations. After a depressing period, the radical shift in the needs of employees demands a new strategy to optimize the employee journey and experience for more effectiveness and productivity. This research explores insights to support the building of such a strategy.
Job seekers are motivated by the guarantee of keeping their job for a long time with limited risk of losing it
Vietnamese employees deem the traditional 13th-month salary as an important benefits to be rewarded for their work.