Last modified: May 21, 2021
Grove HR operates a cloud-based visual work management platform available via our website https://www.grovehr.com/ (our “Site”), and our mobile application software for digital tablets and mobile phones (our “App”) as well as other products and services that we make available (together, the “Grove HR Services” or “Platform”).
You have no obligation to provide us with any Personal Data (defined below) and may do so (or avoid doing so) at your own free will.
If you do not wish to provide us with such Personal Data or to have it processed by us or any of our Service Providers (defined below), please simply do not enter our Sites or use our Service. You may also choose not to provide us with “optional” Personal Data, but please keep in mind that without it we may not be able to provide you with the full range of our services or with the best user experience when using our Service.
Grove HR follow these principles in order to protect your privacy:
Grove HR customers are organizations who use our services to help them easily manage and engage with their employees (users) or other personnel, applicants. Grove HR processes personal data in these services only in accordance with our customer's instructions. If you have questions about personal data you have entered into the Grove HR services used by one of our customers or want to exercise any of your rights regarding your personal data, our customer contract requires that we redirect your inquiry back to that Grove HR customer.
We collect personal information about you (Visitors, Users, Customers) when you submit information directly to us by filling in forms on our Platform (Website, or App), or by corresponding with us by phone, email or other means. This includes information Visitors, Users or the Customer provide when they register to use our Website or App, subscribe to the Grove HR Services. Here are the sources of personal information we may collect:
Visitors: When a Visitor to Grove HR services such as our website contacts us and/or registers for information, content or an event sponsored by Grove HR, we will collect certain personal information so that we may fulfil the Visitor’s request or keep in touch with them in connection with our sales and marketing activities (always in accordance with a Visitor's marketing preferences). You may choose to provide us with your personal information such as:
Customers and Users: When you contact us or sign up to the Service and create your individual/customer profile, you may provide us with Personal Data. The personal data we collect may include:
When you (Visitors, Customers, Users) visit, use or interact with the Grove HR Services, we automatically collect or receive certain information through our Services (for example in log files, IP address) and through other technologies (such as cookies, track technology) about your device and usage of the Grove HR Services. In some (but not all) countries, this information is considered "personal data" under data protection laws. The information we collect includes:
As a part of the Service, Grove HR and its service providers may collect, process, store, modify, aggregate, and otherwise use statistics and other data regarding your use of the Service, such as the number and types transactions you conduct using the Service (“Usage Data”). Usage Data does not include Customer Data or your Account Information. Grove HR owns and retains all rights in the Usage Data.
Grove HR may use the Usage Data for any business purposes including:
Grove HR provides that such use does not reveal your identity, any of your Customer Data or the identity of your Users or your employees.
We and our Service Providers (such as google analytic, intercom) use website tracking, cookies and other technologies for performance, tracking, analytics and personalization purposes. The information we collect include:
Grove HR utilizes “cookies”,(Please refer to section 6 for Cookies policy) anonymous identifiers, container tags and other technologies in order for us to
In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information may include your: mailing address, job title, functional role, business email, phone numbers, intent data (or user behaviour data), IP addresses, social media profiles, social media URLs and custom profiles.
We process this data for the purposes of updating our records; targeted advertising; event promotion; optimizing our sites and the Grove HR Services; for our sales and marketing activities, including sending marketing emails.
Grove HR has developed functionality that allows you to connect your Google account using Oauth with Grove HR services. Then Grove HR services will authenticate your identity and provide you with the option to share certain Personal Data with us such as your name and email address. Service like Google gives you the option to post information about your activities on our Platform to your google utilities and to share information, documentation with our Platform.
In order to fulfil some of Grove HR features, to support our customers and users effectively, Grove HR integrates Google API into our Grove HR services such as
Grove HR’s use of information received from Google APIs will adhere to Google API Services User Data Policy's App's, including the Limited Use requirement.
You have no obligation to provide us with permissions to access your Google Calendar and Google Drive so you can perform these tasks manually.
Grove HR uses a technology called "cookies" to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website's devices and stored on your devices' hard drive.
Our Sites and Service (including some of our Service Providers) utilize “cookies”, anonymous identifiers, container tags and other technologies in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. Such cookies and similar files or tags may also be temporarily placed on your device. Certain cookies and other technologies serve to recall Personal Data, such as an IP address, previously indicated by a User.
Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
Grove HR does not sell personal data that we collect or process under this Privacy Statement.
We use appropriate technical and organizational measures to protect the Personal Data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.
While information security risks are always evolving, so are the controls. The controls, so implemented, are periodically reviewed as part of internal and external audits. If you have questions about the security of your Personal Data, please contact us immediately as described in this Privacy Notice.
NOTE: The security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other forms of authentication involved in accessing password-protected or secured resources.
Grove HR will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of Customers and Users’ personal information, the purposes for which we process Customers and Users’ personal information and the applicable legal requirements.
If Customer wishes to unsubscribe from the Grove HR Services, Customer will receive an email confirming its un-registration from the Grove HR Services. Customers will not receive further email from Grove HR and Users’ personal information will be deleted upon the Customer’s last day of subscription.
In accordance with applicable data protection law, Customers and Users may have the following rights in accordance with their personal information that we hold:
If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent
If Users wish to exercise one of these rights, they should contact your company or any authorised representative of your company where you work for (our respective Customer) to address their requests. The Customer will have the authority to ask us to access, correct or request deletion of the Users’ personal information on their behalf by contacting us using the contact details provided under the “How to Contact Us" heading below. We will respond to the Customer’s request within 10 days.
If we need to provide you (our Customers, Users) with information about something, whether for legal or other business-related purposes, we will select what we believe is the best way to get in contact with them. We will usually do this through email or by placing a notice on our Platform (App or Website)
Service Communications: We may contact you with important information regarding our Service. For example, we may send you notifications (through any of the means available to us) of changes or updates to our Service, billing issues, service changes, log-in attempts or password reset notices, etc. Our Customers, and other Users on the same Account, may also send you notifications, messages and other updates regarding their or your use of the Service. You can control your communications and notifications settings from your User Profile settings. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to your use (like password resets or billing notices).
Promotional Communications: We may also notify you about new features, additional offerings, events and special opportunities or any other information we think our users will find valuable. We may provide such notices through any of the contacts means available to us (e.g. phone, mobile or email), through the Service, or through our marketing campaigns on any other sites or platforms.
If you do not wish to receive such promotional communications, you may notify us at any time by sending an e-mail to firstname.lastname@example.org, changing your communications preferences in your User Profile settings, or by following the “unsubscribe”, “stop”, “opt-out” or “change email preferences” instructions contained in the promotional communications you receive.
If you have any questions about this Privacy Statement or want to exercise your rights, please submit your request through the chatbot on our websites. You may also contact us at email@example.com or firstname.lastname@example.org